Straight answers on how our mains-fed refill stations work and how they are installed, serviced and monitored. Can’t see your question? Book a free Hydration Review and ask us directly.
A mains-fed unit that serves filtered, chilled water into reusable bottles. Ours have built-in sensors, so we can see usage, temperature and faults in real time and report the plastic and CO2 you’ve saved.
A fountain is built for sipping, not filling bottles, and most can’t keep water cold at busy times. A bottled cooler needs deliveries, storage and heavy bottle changes. A refill station connects to the mains, fills a bottle quickly and keeps up with demand.
Yes, the stations connect to your mains water and power. We survey the site first, then handle delivery, installation and the labour and parts to connect everything.
There are two routes. A managed service on a three or five year term, with maintenance included. Or buy the equipment outright and pay for annual maintenance. We’ll recommend the right fit after a Hydration Review.
We look at your current water provision: what’s underperforming, what’s costing more than it should, and where a better set-up would make a difference. You get clear recommendations and no obligation.
Yes. Every station serves filtered, chilled water from the mains.
Our hygiene partner Hydraclean sanitises each station and changes its filters on a planned schedule. The sensors also flag when a station needs attention, so problems get picked up early.
Yes, our equipment is WRAS approved.
Hydraclean visits two or three times a year, depending on the unit, to sanitise and fit new filters. Their technicians hold SafeContractor, CHAS, WIAPS and TWHA accreditation.
You get dashboard access showing litres dispensed, number of refills, peak times, temperature, plastic bottles saved and CO2 avoided. It’s measured, not estimated, so it can go straight into ESG and sustainability reporting.
Yes. Regulation 22 of the Workplace (Health, Safety and Welfare) Regulations 1992 requires an adequate supply of wholesome drinking water, readily accessible at suitable places.
From October 2027, a deposit will be added to drinks in single-use plastic bottles and cans. If you sell or hand out bottled water, it’s a good moment to look at refill instead.
Yes. Many sites have a mix of old fountains, coolers and bottled supply from different suppliers. We can replace them with fewer, higher-capacity stations under one managed service.